Effective Date: January 1, 2026
At PureBreeze Path, we know you're inviting us into your home to clean your air ducts, and that means you're trusting us with more than just your HVAC system. This Privacy Policy explains what information we collect, why we collect it, and how we keep it safe. We've been serving Murphy, Texas, and the surrounding areas since 2022, and we treat your privacy with the same care we bring to every job.
Information We Collect
When you contact us to schedule an air duct cleaning, we collect the information you give us: your name, phone number, email address, and the service address where we'll be working. If you call us at (855) 948-0345, we may also note details about your home and your air ducts so our technicians arrive prepared.
We also collect basic technical information automatically when you visit our website, like your IP address, browser type, and the pages you look at. This helps us understand how people find us and what they're interested in.
How We Use Information
We use your contact details to schedule your appointment, send confirmation and reminder messages, and follow up after the job to make sure you're happy with the results. If you've asked us a question, we use your information to answer it.
We also use your information to improve our services, send occasional updates or offers if you've opted in, and keep accurate records of the work we've done for you.
Cookies and Tracking
Our website uses cookies-small text files stored on your device-to remember your preferences and help the site work smoothly. For example, cookies might remember that you've already seen a pop-up or help us keep track of items in a contact form.
You can set your browser to refuse cookies or alert you when cookies are being sent. If you turn off cookies, some parts of our site may not work as well, but you can still call us at (855) 948-0345 to schedule service.
Analytics and Third-Party Tools
We use third-party analytics tools, like Google Analytics, to see how people use our website-what pages they visit, how long they stay, and where they come from. These tools collect anonymous data and don't identify you personally.
We may also use third-party scheduling or review platforms to manage appointments and gather feedback. These platforms have their own privacy policies, and we encourage you to review them if you use their services.
Data Sharing and Disclosure
We never sell your personal information. We share it only with trusted partners who help us run our business-like scheduling software, email services, or payment processors-and only to the extent needed to serve you.
We may also share information if required by law, to protect our rights or safety, or in connection with a business transfer. In those cases, we'll take steps to keep your information protected.
Data Retention
We keep your information for as long as we need it to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we securely delete or anonymize it.
For example, we keep service records for a reasonable period so we can honor any warranty or follow-up needs, then we remove them.
Data Security
We take reasonable measures to protect your information from unauthorized access, loss, or misuse. These include physical, electronic, and procedural safeguards, like secure servers and restricted access to your data.
No method of transmission over the internet is 100% secure, but we work hard to keep your information safe and review our practices regularly.
User Rights
You have the right to ask us what personal information we have about you, to correct any mistakes, and to request that we delete it. You can also opt out of marketing communications at any time.
To exercise any of these rights, just call us at (855) 948-0345 or send us a message through our website. We'll respond promptly and help you however we can.
Children's Privacy
Our services are meant for adults. We don't knowingly collect personal information from children under 13. If you believe a child has given us information, please contact us so we can delete it.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. When we do, we'll post the new policy on this page and update the effective date.
We encourage you to review this page occasionally so you stay informed about how we're protecting your information.
Privacy Contact
Email: info@purebreezepath.com
Phone: (855) 948-0345
Address: Murphy, TX